Our Orientation for amansala beach club

OUR ORIENTATION

We are looking forward to hosting you for your Wellness week. In case you missed our orientation, we have listed a few important points to make your stay great. Our concierge team is available in person or online for any additional questions you may have.

  • Do not drink the tap water drinking water is provided in your room

  • do not flush toilet paper down the toilet 

  • use your safety deposit box

  • AC hours 9 pm- 8 am

  • Our cleaning staff will freshen up your room 2 times during you

  • If you want your sheets cleaned the way to communicate with the ladies aka cameristas is to take your sheets off and put them on the floor. Hang your towels if happy to reuse them

Meals

food is served buffet style

  • BREAKFAST a selection of seasonal fruit, yogurt, and our homemade granola with some type of eggs. Coffee is ready early around 6 AM for any of you early risers

( specialty coffee such as espresso or lattes are not included although available, our morning coffee is an organic Mexican blend)   

  • BRUNCH will be a variety of salads throughout the week 

  • DINNER is served with a fresh starter followed by a soup then main course and then a delicious dessert. 

  • does anyone have any ALLERGIES? Pescatarian, Vegetarian, Vegan, Gluten Free? Let us know and we will also introduce you to one of our waiters so they are aware of your dietary needs. 

  • We have one scheduled dinner off-site, as there are so many amazing restaurants.  I would suggest to bring cash, as most places do not accept credit card.  We are happy to suggest places Amansala recommends, but keep in mind most places do not accept credit card.  If you would like to just stay at Amansala and eat, you are more than welcome and just let us know and our chefs will prepare something delicious for you. 

We have delicious chilled tea infusions served for lunch and dinner, smoothies are not included however if you would like to order one we have some delicious ones available. 


If you order smoothies or alcoholic drinks or anything off the menu you can charge to your room, the waiters will give you the ticket and if you just sign off the waiters will add a 15 % tip, if you want to leave more you can if you want to leave nothing, please just put a line through the ticket.

Please remember to confirm your departure time is correct with your teacher so we can group everyone and be mindful of our cancellation policy which applies to all services at Amansala.

CANCELLATION POLICY 

Cancellation for all activities or spa services with less than 12 hours notice will be charged in full.